Service & Technical Support

Pacific Press’ Service Department works hand in hand with our engineers to quickly and efficiently answer questions and solve production issues so that our customers experience maximum uptime.

Highly Trained Specialists

Our Service Department is equipped to provide many types of expert assistance including phone, email and on-site support. Our OEM certified service technicians have decades of experience, making them uniquely qualified to quickly and efficiently keep your machine working hard for years to come. Our team professionals is based in the USA. And, despite their many years of experience, our technicians never stop training on new machines. That means a specialist on your machine is always available – just a phone call away!

Decades of Experience

With decades of technical problem-solving experience, our Service Department stands ready to assist our customers with their service concerns. From press to press brake, shear, material handling and automation concerns, our Service Department is committed to the maximum uptime and longevity of our customers’ equipment investment. It is our assurance of prompt, reliable, and precise solutions to whatever problems you may encounter in day-to-day production.

3 Ways to Contact Support:

1 – Call

Call our Service Department, Pacific Press’s Service Department telephone: 618.262.8666Choose Option 2

2 – Email

Email our Service Department
Send your email to:
service@pacific-press.com

3 – Submit the form

Report issues with your machine on the online form. Please make sure to fill in as many details as possible.

Service Department Form

Service Request Form