Need help deciding on the right machine?  Call 618-262-8666 or email sales@pacific-press.com

Services

SERVICE & TECHNICAL SUPPORT - PEACE OF MIND GUARANTEED

We’re faster to the call and on the job!

Pacific Press’ Service Department works hand in hand with our engineers to quickly and efficiently answer questions and solve production issues so that our customers experience maximum uptime.

Our Service Department is equipped to provide many types of expert assistance including phone, email and on-site support. Our master service technicians have an average of 24 years of experience, making them uniquely qualified to quickly and efficiently keep your machines working hard for years – and decades – to come. Our entire team is based in the USA. And, despite their many years of experience, our technicians never stop training on new machines. That means a specialist on your machine is always available- just a phone call away!

With decades of technical problem-solving experience, our Service Department stands ready to assist our customers with their service concerns. From press to press brake, shear, material handling and automation concerns, our Service Department is committed to the maximum uptime and longevity of our customers’ equipment investment. It is our assurance of prompt, reliable, and precise solutions to whatever problems you may encounter in day-to-day production.

Have Questions or Need Immediate Attention?

For questions or problems that require immediate attention, please contact our Service Department at 618-262-8666, ext. 2. When calling, please have on hand the model and serial number (if applicable) of the Pacific machine in question.

Need Replacement Parts?

For replacement parts, contact our Parts Department at 618-262-8666, ext. 3 or fill out the Parts Department Contact Form.