Need help deciding on the right machine?  Call 618-262-8666 or email sales@pacific-press.com

Services

Service & Technical Support- Peace of Mind, Guaranteed

Pacific Press’ Service Department works hand in hand with our engineers to quickly and efficiently answer questions and solve production issues so that our customers experience maximum uptime.

Our Service Department is equipped to provide many types of expert assistance including phone, email and on-site support. Our OEM certified service technicians have decades of experience, making them uniquely qualified to quickly and efficiently keep your machine working hard for years to come. Our team professionals is based in the USA. And, despite their many years of experience, our technicians never stop training on new machines. That means a specialist on your machine is always available - just a phone call away!

We're Faster to the Call and on the Job!

With decades of technical problem-solving experience, our Service Department stands ready to assist our customers with their service concerns. From press to press brake, shear, material handling and automation concerns, our Service Department is committed to the maximum uptime and longevity of our customers’ equipment investment. It is our assurance of prompt, reliable, and precise solutions to whatever problems you may encounter in day-to-day production.

Need Replacement Parts?

For replacement parts, contact our Parts Department at 618.262.8666, Option 3 or fill out the Parts Department Contact Form.

Have Questions or Need Immediate Attention?

For service or technical questions that require immediate attention, please contact our Service Department at 618.262.8666, Option 2. or choose one of the listed contact Methods below.

**When calling, please have on hand the model and serial number (if applicable) of the Pacific machine in question.

Method #1: Call our Service Department

Pacific's Service Department telephone: 618.262.8666

  • Choose Option 2

Method #2: Email our Service Department

Method #3: Submit a Form to our Service Department

Contact Service Department

Service Department

  • Please use this form to report issues with your machine. Please make sure to fill in as many details as possible. Providing a detailed description of the issue will enable technical support or an onsite serviceman to resolve the issue more efficiently.

  • Serial NumberMachine Model 
  • Accepted file types: jpg, png.
  • This field is for validation purposes and should be left unchanged.
Celebrating 75 Years logo - OPTION 2

Pacific's Legacy of Quality

Pacific has over 75 years of experience engineering and building machines of the highest quality - this means our machines are built to last.  Our machines are made to handle years of precision use in the harshest production environment.  We are proud to build heavy-duty, rugged equipment that allows our customers to get the job done every day.