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We’re faster to the call and on the job.

Pacific Press’ Service Department works hand in hand with our engineers to quickly and efficiently answer questions and solve production issues so that our customers experience maximum uptime.

Our Service Department is equipped to provide many types of expert assistance including telephone, e-mail and on-site support. Our master service technicians have an average of 24 years of experience, making them uniquely qualified to quickly and efficiently keep your machines working hard for the years – and decades – to come. Our entire team is based in the United States. And, despite their many years of experience, our technicians never stop training on new machines. That means a specialist on your machine is always available with just one phone call.

If you have a question or problem that requires immediate attention, please call the Service Department at 877-409-4582 ext. 2. When calling, please have on hand the model and serial number (if applicable) of the Pacific machine in question.With years of technical problem-solving experience, the Pacific Service Department stands ready to assist our customers with their service concerns. From press to press brake, shear, material handling and automation concerns, our Service Department is committed to the maximum uptime and longevity of our customers’ Pacific Press equipment investment. It is our assurance of prompt, reliable, and precise solutions to whatever problems you may encounter in day-to-day production. Replacement parts may be ordered via telephone or contact our Parts Department.